FAQs | Creative Catalog

General Questions

What is the Creative Catalog, and how does it benefit my property’s marketing efforts?

A curated collection of professionally designed collateral tailored for your properties. It simplifies getting high-quality, on-brand designs to elevate your property’s appeal and leasing success.

How does Poetic collaborate with real estate professionals to deliver creative solutions?

As Asset Living’s partner, Poetic provides innovative, impactful, and efficient designs aligned with your property’s needs

What are the main perks of using the Creative Catalog services?

Save time with fast delivery, boost productivity by outsourcing design, access professional-quality assets, ensure clear communication, and gain a competitive edge with standout designs.

How is the ordering process structured, and what is the typical turnaround time for deliverables?

Browse the catalog, submit a request with details, confirm with an account manager, and receive deliverables within five business days (usually sooner). Includes one revision round and net-30 invoicing.

Design and Customization

What types of design styles are available in the Creative Catalog?

Over 20 styles, from traditional to modern and eclectic, tailored to fit diverse market needs.

Can I customize the templates to match my property’s branding?

Yes, fields like brand colors, logos, text, and photos are customizable, while layouts and icon styles are fixed.

What fields in the templates are customizable, and what is fixed?

Customizable: brand colors, logos, text, photos, and fonts (some restrictions). Fixed: layouts and icon styles.

Do you offer custom designs if none of the templates suit my needs?

Yes, contact your Poetic Representative for custom design services.

Products and Services

What types of marketing collateral are available in the catalog?

Over 700 SKUs and 20+ design styles, including brochures, flyers, business cards, flutter flags, door hangers, and digital assets like social posts and web banners.

Are there specific product dimensions or formats I should consider for print or digital assets?

Yes, detailed dimensions are available on the PRODUCT & PRICING page.

Do you provide stock photography, and how can I access it for my projects?

Yes, Poetic offers a curated stock photo library. Note this in your request if needed.

What is included in the pricing for each product? Are printing costs covered?

Pricing includes design files only; printing costs are not included. One to two rounds of revisions are scoped, with additional changes incurring fees.

What other creative services are available beyond the catalog offerings?

Poetic offers branding, logo design, and floor plan renderings. Submit a CUSTOM REQUEST for more options.

Pricing and Payments

How much do the Creative Catalog products cost?

Prices vary by product. Check the PRODUCT & PRICING page or contact Poetic for custom requests.

Are there any additional fees for revisions or customizations?

One to two rounds of revisions are included; additional edits incur an $89 design fee.

How is invoicing handled for catalog requests or custom orders?

Invoices are sent at the end of the submission month.

Are there discounts or special pricing for bulk orders?

Yes, discounts for large orders may be available. Contact Poetic for details.

Delivery and Revisions

How many revisions are included in the process?

One revision for most items; two for larger items like brochures.

What is the standard timeline for receiving final deliverables after placing an order?

Files are delivered in 1-2 business days, with a maximum of five business days.

Can I request expedited delivery for urgent projects?

Yes, note this in your request or contact your Poetic Rep. Additional fees may apply.

How are the final files delivered, and in what formats?

Files are sent via email in formats like PDF (print) and PNG/HTML (digital).

Specialized Features

Are the designs optimized for specific audiences, such as student housing or multifamily properties?

Yes, designs are tailored to target audiences like student and multifamily residents, with styles and messaging that align with their preferences.

Can Poetic assist with floor plan and site map design? What are the customization options?

Yes, Poetic offers floor plan and site map designs with options for branding, colors, and stylization. Custom furniture design is also available for an additional fee.

Do you offer digital products like email templates, web banners, or social media posts?

Yes, digital assets such as branded property emails, web banners, and social media posts are available in standard screen ratios.

Frequently Asked Questions